7e77's Privacy Policy

This privacy policy applies when you use 7e77's website and services. By creating an account, playing, making transactions, or contacting customer support at 7e77, you agree to the terms of this policy. The terms stated in this policy should be read together with our Terms and Conditions.

7e77 believes that a user's digital privacy is a fundamental right. We never sell or unauthorisedly share your personal information with third parties. Every piece of data collected on our platform is used solely for the purpose of providing a secure service.

When you create an account at 7e77, we collect the following information:

• Full name and date of birth (for age verification)
• National ID card or passport number
• Mobile number and email address
• Current address
• Preferred payment method (bKash, Nagad, Rocket, Upay, or bank transfer)

This information is essential for identity verification, ensuring the security of financial transactions, and preventing fraud.

When you use the 7e77 platform, some information is collected automatically:

• IP address and device identification details
• Browser type and operating system
• Session duration and login time
• Cookies and cache data
• Gaming activity logs (betting history, win/loss records)
• Deposit and withdrawal transaction history

In some cases we may also receive information from third-party sources, such as:

• Transaction confirmation details from payment processing service providers
• Document verification results received through identity verification services
• Information from fraud detection services

7e77 uses the collected information primarily to operate the service correctly. This includes account management, processing deposits and withdrawals, managing bonuses and rewards, and providing 24/7 customer support via live chat or email.

Protecting your account and financial transactions is our top priority. Using the collected information, 7e77:

• Prevents unauthorised access to accounts
• Detects and blocks fraudulent transactions
• Confirms user identity
• Takes action against the creation of multiple accounts
• Restricts access for users under the age of 21

We may contact you at your registered mobile number and email regarding the following:

• Important account-related notifications
• Transaction confirmation messages
• OTPs and security codes
• Information about new promotions or bonus offers (only with your consent)
• Responsible gaming advice and information

You can withdraw consent for promotional communications at any time. 7e77 is committed to ensuring responsible gaming — to learn more, please read our Responsible Gaming page.

7e77 analyses statistical data to improve the overall user experience. This analysis is never disclosed at an individual level — only overall trends are reviewed.

7e77 shares your information with third parties only in the limited circumstances listed below:

• Payment providers: Only the information necessary to process transactions is shared with bKash, Nagad, Rocket, Upay, and banking partners.
• Identity verification services: To confirm account verification.
• Technology partners: Game software providers and security service providers — only the information necessary to carry out their operations.

Each of these partners is bound by a confidentiality agreement and may not use your information for any other purpose.

7e77 will never:

• Sell or rent your personal information
• Share information without permission for marketing purposes
• Grant access to any unauthorised third party
• Build and sell profiles that reveal your identity

7e77's website uses cookies for smooth operation. Cookies are small text files stored in your browser that improve your experience.

7e77 uses advanced technical methods to keep your information secure:

• SSL Encryption: All data transmissions are secured by the SSL protocol, which keeps your information completely hidden from third parties.
• Data Encryption: Stored sensitive information is protected with industry-standard encryption.
• Two-Factor Verification: OTP verification is mandatory for important account changes.
• Access Controls: Only authorised staff are granted access to the minimum amount of information needed.
• Regular Security Audits: Regular audits are conducted to identify system vulnerabilities.

While we make every effort to protect your information, you also have certain responsibilities:

• Use a strong and unique password and change it regularly
• Do not share your login details with anyone
• Avoid accessing your gaming account on public Wi-Fi
• It is advisable not to save your password in the browser
• If you notice any suspicious activity, inform our support team immediately

7e77 retains your information only for as long as necessary. Retention periods differ depending on the type of information:

• Account information: While the account is active and for a specified period after closure as required by law.
• Transaction records: Retained for the long term to ensure financial accountability.
• Communication history: Support-related conversations are retained for an adequate period.
• Gaming logs: Kept for a specified period in case dispute resolution is needed.

If you request account closure, information beyond legal obligations will be deleted in due course.

You can view the personal information stored in your account at any time and request corrections if needed. It is our responsibility to correct inaccurate information promptly. Contacting the support team via live chat or email makes this process straightforward.

In certain circumstances you may request that your personal information be deleted. However, we are required by law to retain some information for a specified period. Upon request, we will let you know which information can be deleted and which must be kept for legal reasons.

You may withdraw consent given for data processing for a specific purpose at any time. Please note that withdrawing consent may limit your use of certain services.

7e77's services are intended solely for adults (21+ years). We do not knowingly collect any information from minors. Age verification at registration is a mandatory part of our process.

If we become aware that information from a minor has been collected by mistake, that information will be deleted immediately and the associated account will be closed. If a parent or guardian believes their minor child is using this platform, please notify our support team.

7e77 reserves the right to update this privacy policy when necessary. If significant changes are made, we will notify you in advance at your registered mobile number or email. The latest version of the policy will always be available on this page.

Continued use of the platform after any changes will be taken as your agreement to the updated policy. If you do not agree to a change, you may request that your account be closed.

This privacy policy is part of the overall terms and conditions of 7e77's services. To learn more about us, read our About Us page.